Cookie Policy

This Cookie Policy explains how VirtualPersonal.ai ("we", "us", or "our") uses cookies and similar tracking technologies on our website and platform. By using our Service, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to provide analytics data to site owners, and to deliver personalised advertising. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until manually deleted).

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the Service to function. They cannot be switched off. They include cookies that remember your login session, maintain your preferences, and enable security features.

• Session authentication cookies
• CSRF protection tokens
• Load-balancing cookies

Analytics Cookies

These cookies help us understand how visitors use our Service so we can improve the experience. All data collected is aggregated and anonymous.

• Page view and session duration tracking
• Feature usage analytics
• Error reporting and performance monitoring

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and providing a more tailored experience.

• Language and region preferences
• Display and accessibility settings
• Recently viewed roles and saved searches

Marketing Cookies

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant content on other sites.

• Retargeting and remarketing pixels
• Social media sharing buttons
• Conversion tracking for paid campaigns

3. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Browser settings:Most browsers allow you to block or delete cookies through their settings. Refer to your browser's help documentation for instructions.
• Opt-out tools: You can opt out of analytics cookies via the Google Analytics opt-out browser add-on.
• Our cookie banner: When you first visit, you can choose which categories of cookies to accept via our consent banner.

Please note that disabling certain cookies may affect the functionality of our Service. Essential cookies cannot be disabled as they are required for the platform to operate.

4. Third-Party Cookies

Some cookies on our platform are set by third-party services we use to deliver our Service. These include:

• Stripe (payment processing)
• Vercel Analytics (performance monitoring)
• Cloudinary (media delivery)
• Intercom or similar (customer support chat)

These third parties have their own privacy and cookie policies. We encourage you to review them for more information about how they use cookies.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of significant changes through our website or by email. The "Last updated" date at the top of this page indicates when this policy was last revised.

6. Contact Us

If you have questions about our use of cookies, please contact us at [email protected].